Help — frequently asked questions
If you haven't received your verification code:
- Make sure your phone number is correct.
- Confirm that WhatsApp is active on your device.
- Wait a few moments, as delivery may take longer during busy periods.
- Tap Resend Code if the code hasn't arrived.
Your verification code may be invalid because:
- The code has expired.
- You entered the wrong code.
- A newer code has been requested.
Request a new verification code and try again.
Changing your registered phone number is currently unavailable. Please contact Support.
If you're unable to sign in:
- Check your internet connection.
- Make sure you entered the correct phone number.
- Request a new verification code if needed.
- Update WhatsApp to the latest version.
If the issue continues, contact Support.
Need more help? Our Support team can assist with:
- Login issues
- Verification code problems
- Account recovery
- Technical issues
Contact us through the Support page or our official customer service channel (support@aerionmotors.com).